At DIVINE GYAAN VENTURE, we strive to ensure that our customers are completely satisfied with their purchases. However, if you are not satisfied with your order, we are here to help.
Refunds:
- Eligibility: Refund requests must be made within 5-7 days of receiving your order.
- Condition: Items must be returned in their original condition, unused, and in the original packaging.
- Process: To initiate a refund, please contact our customer service team with your order details and reason for the return.
- Approval: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Payment: If approved, your refund will be processed, and the amount will be automatically credited to your original method of payment within a certain number of days.
Cancellations:
- Order Cancellation: Orders can be cancelled within 24 hours of placement. After this period, we may not be able to cancel your order as it might already be processed.
- Process: To cancel your order, please contact our customer service team with your order details.
- Refund: If your cancellation request is approved, we will process your refund within 7–10 business days.
Important Note:
- We do not collect any personal data from our customers. Your privacy is of the utmost importance to us.
- Custom or personalised orders are not eligible for refunds or cancellations.
If you have any questions or need assistance, please feel free to contact our customer service team. We are here to help!
Thank you for shopping with Remedy Kart.
or refund of any
kind. In order to become eligible for a return or an exchange, (i) the purchased item should
be unused and in the same condition as you received it, (ii) the item must have original
packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for
a return / exchange. Further, only such items are replaced by us (based on an exchange
request), if such items are found defective or damaged.
Return policy :
We offer return / exchange within first 5 days from the date of your purchase. If 5 days
have passed since your purchase, you will not be offered return, exchange